# Five follow-ups that run by themselves

Every monthly plan from GS Ops includes five automatic follow-ups: an instant reply to new leads, a text back after a missed call, online booking with reminders, a review request after the job, and opt-out handling with a weekly summary. They run on their own once set up, and GS Ops keeps them working.

## 1. Instant reply to new leads

Every new lead gets an answer within a minute, day or night.

For example: Sarah fills in your form at 9:40 p.m. Before she closes the tab, she has an email thanking her and offering a time to talk.

What you see: An alert with her name, number and what she asked for, and a reminder to call.

## 2. Missed-call text-back

A caller who gets no answer receives a text back within a minute.

For example: You're with a customer and miss a call. The caller gets a text: sorry we missed you, how can we help?

What you see: A note that the text went out and a task to call back.

## 3. Booking with reminders

People book a time online and get reminders, so fewer appointments are missed.

For example: Mike books Thursday at 2:00. He gets a confirmation, a reminder the day before and another two hours before. If he misses it, he gets a link to pick a new time.

What you see: The appointment on your calendar and who confirmed.

## 4. Review request

Happy customers are asked for a review at the right moment, with one polite reminder.

For example: Three days after the job is done, your customer gets a thank-you and a link to leave a review.

What you see: Who was asked and who clicked.

## 5. Opt-out handling and a weekly summary

Anyone who replies STOP is removed automatically, and you get a weekly list of new leads and appointments.

For example: A contact replies STOP. They are taken off every text list at once, with no action needed from you.

What you see: A short Monday summary: new leads, leads not yet called, appointments this week.

## Does anyone get texted without asking?

No. Nobody is texted without their own recorded consent. The consent box on every form starts unchecked and is never required.

## When does texting start?

Texting needs approval from the phone carriers. That can take from a few days to a few weeks after you sign, so missed-call text-back and text reminders start once approval comes through. Email follow-up starts right away.

---

Last updated November 14, 2026. Web page: https://gsops.ai/how-it-works